Privacy policy
1. Background
1.1 The Website (sSting.com) is brought to you by sString Limited (“Company”, “we” or “our” or
“us”). The Company believes it is important to protect your Personal Data (as defined in the
Data Protection Act 1998 and the GDPR) and are committed to giving you a personalised
service that meets your needs in a way that also protects your privacy. This policy explains how
we may collect Personal Data about you. It also explains some of the security measures we
take to protect your Personal Data and tells you certain things we will do and will not do.
1.2 When we first obtain Personal Data from you, or when you take a new service or product from
us, we will give you the opportunity to tell us if you do want to receive information from us
about other services or products (as applicable). It will be presumed you do not want further
details from us, and you will be asked to “opt in”. You may change your mind at any time by
emailing us at the address below.
1.3 We never sell your personal data to any third party. We only share your data with third parties
where it is required to do so by law and or to deliver the information and or services you have
requested from us. This would also only be done with respect to the laws of England and Wales
and the EU’s General Data Protection Regulation.
2. Protecting your personal data (information about you)
2.1 We know that you care how information about you is used and shared and we appreciate your
trust in us to do that carefully and sensibly. This notice describes our privacy policy, sets out
what information we collect from you and how we treat that information.
2.2 This privacy policy explains how we handle any personal data shared with us through this site,
with respect to the data protection laws of England and Wales and the EU’s General Data
Protection Regulation (‘GDPR’).
2.3 By visiting www.sstring.com (‘the Website’) you are accepting and consenting to the practices
described in this Privacy Policy.
2.4 If you do not agree with this policy, please log off and clear your browser of any cookies
which may have been placed in your browser by our site in the interim.
3. GDPR gives you important rights over your data
3.1 The Types of Data (Information) We Process
3.1.1 We may process the following kinds of data:
a) technical / statistical information about the type of device you use to visit our
website e.g., mobile, iPad or laptop, and about your visits to this website and
how you use it. We may look at sites you may have visited prior to our site e.g.,
where you came from, Google search engine or a link from another site. We may
also process technical or statistical data about the computer being used like IP
addresses (dynamic or static), where you are, the type of browser you are using,
how long you are here and the pages you viewed. This information is generally
considered to be anonymous.Website Cookie and Privacy Policy
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b) personal data (information) you provide to us – you may submit personal data
through our website, for example, when you subscribe to an email newsletter
or ask us to contact you about our services or vacancies. This data may include
things like your name, email address, telephone number, postal address and or
details on a CV.
c) data relating to any discussions or transactions carried out between you and
us submitted through the website or subsequent email exchanges.
d) any other data you send to us.
3.1.2 We keep this data when submitted in email form and details are added to a cloud-
based and encrypted database. Sometimes we may need to ask for your explicit
consent to process personal data, and when this is required we will make that request
clear on relevant forms or submissions.
4. Cookies
4.1 We use cookies on this website to help us understand how our website is being used and to
develop it with a view to providing our website visitors with a better experience. A cookie is a
computer file that is sent by a web server to a web browser when someone logs onto a website.
Cookies are stored by the website visitor’s browser – e.g., Chrome, Internet Explorer, Edge,
Safari – until they automatically expire or until they are deleted by the website visitor.
4.2 The information collected by the cookies is sent back to the web server each time the browser
requests a page from the server. This enables the web server to identify and track how the
web browser is using our website.
4.3 The cookies we use allow us to understand things such as which pages a visitor views, for how
long and how a visitor came to the website (from which source e.g., Google, Twitter,
Facebook). They cannot identify a specific person’s identity. They only collect anonymous data
about how a person is using our website.
4.4 If you are concerned about allowing cookies to be stored on your browser, even temporarily,
most browsers now recognise when a cookie is offered and will permit you to refuse or accept
them.
4.5 You can, by default, set your browser to permanently block cookies from any website from
being placed on your browser, but doing this may cause some functionality to be lost and the
website may not look as intended in your browser.
4.6 You can find out more about how to control cookies in some of the most popular browsers
here:
• Internet Explorer
• Google Chrome
• Firefox
• Safari
• Opera
• Microsoft Edge
4.7 We may also use anonymous cookie data for remarketing purposes. This means, you may seeWebsite Cookie and Privacy Policy
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our promotions and advertisements on other websites that you visit. It’s not something we do
currently and are not likely to do in the future, but just in case!
4.8 You might also wish to visit the Information Commissioner’s website to find out more about
cookies.
5. Google Analytics
5.1 We use Google Analytics to help us understand how our website is being used so that we can
improve how it functions and our services. Google Analytics generates statistical and other
information about how websites are used by using cookies.
5.2 Google may store this anonymous data in its servers in multiple locations across the world.
You can find their privacy policy and more detail about the information they collect on their
website here www.google.com/privacypolicy.html.
6. Linking to Third-Party Websites
6.1 From time to time, we may publish a link on our website to a third-party website, perhaps to
provide you with access to additional information or some other resource. We are not
responsible, or liable, for the management, content, or security of those third-party sites. As
such, we would actively encourage visitors to review any such site’s privacy policy before
disclosing any personal information.
7. Using Personal Data
7.1 Any personal data you provide to us may be used for the purposes specified in this privacy
policy or in relevant parts of the website.
7.2 With respect to Article 13 of the EU’s GDPR, this website processes personal data on the basis
of:
7.2.1 (a) Consent: the individual has given clear consent for you to process their personal
data for a specific purpose.
7.2.2 (b) Contract: the processing is necessary for a contract you have with the individual,
or because they have asked you to take specific steps before entering into a contract.
7.2.3 (f) Legitimate interests: the processing is necessary for your legitimate interests or
the legitimate interests of a third party unless there is a good reason to protect the
individual’s personal data which overrides those legitimate interests.
7.3 We may also use anonymous or personal data to:
7.3.1 administer the website;
7.3.2 improve your browsing experience by personalising the website;
7.3.3 enable your use of the services available on the website;
7.3.4 send to you downloads purchased via the website;
7.3.5 send information to you about our services, statements and or invoices, and collect
payments from you;Website Cookie and Privacy Policy
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7.3.6 send you non-marketing communications e.g. updates about the status of your
purchase or relating to your enquiry;
7.3.7 contact you via email, phone and or post with information you have knowingly
requested or that we think you may want to know or need to know e.g. for business
or legal reasons;
7.3.8 send to you our newsletter and other relevant marketing communications which we
think may be of importance or interest to you by phone, post, email or similar
technologies;
7.3.9 provide third parties e.g. Google with statistical information about our website visitors.
This information will not identify any specific individual; and
7.3.10 deal with enquiries and complaints made by or about you relating to the website.
8. Other Disclosures
8.1 In addition to the disclosures reasonably necessary for the purposes identified elsewhere in
this privacy policy, we may disclose information about you:
8.1.1 to the extent that we are required to do so by the laws of England and Wales and the
EU’s GDPR;
8.1.2 in connection with any legal proceedings or prospective legal proceedings;
8.1.3 in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit risk);
and
8.1.4 to the purchaser (or prospective purchaser) of any business or asset which we are (or
are contemplating) selling.
9. International Data Transfers
9.1 Depending on the nature of your enquiry and relationship with us, personal information that
you consent to provide to us may be processed in the UK and or in locations outside the UK to
deliver our service to you.
9.2 For instance, if you are based in the United States and submit information to us via email, from
an email account hosted in the US, your email hosting provider will have processed the data
you sent. If we reply to that email address, even though we are in the UK, we may be
transmitting your data across international boundaries.
9.3 Anonymous website analytic data that is collected from your use of our website may also be
transferred, processed, and stored, for example, on Google’s servers outside the UK and EU.
10. Data Security
10.1 We have taken reasonable technical and procedural precautions to prevent the loss, misuse,
or inadvertent alteration of your personal data. We will store all the personal data you provide
in secure servers or systems.Website Cookie and Privacy Policy
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10.2 However, we cannot guarantee the security of any data you choose to send to us over the
internet. Our website does however use an SSL certificate to help ensure that any information
sent to us through it, is more secure than it otherwise would be.
10.3 If you look in the address bar of your browser, when visiting our site, you will see the letters
https. The S stands for secure and means that information sent to us through our site is sent
to us through an encrypted channel.
11. Key Rights according to General Data Protection Regulation
11.1 The GDPR gives you important rights over your data. This means you can:
11.1.1 Object to your data being processed;
11.1.2 Ask us to delete it;
11.1.3 Ask us to rectify it;
11.1.4 Ask us to restrict the use of it;
11.1.5 Ask for access to it;
11.1.6 Ask for it to be ported (transferred); and
11.1.7 Confirm what data we process and why.
11.2 You can submit what’s called a Subject Access Request to us – at any time – in relation to your
rights above by contacting us. We comply with these requests within one month (unless there
are mitigating circumstances e.g. legal reasons not to.)
12. Giving and Withdrawing your Consent to be Contacted
12.1 In certain circumstances, we may need to have your consent to process your data.
12.1.1 We may ask for your consent, for example, when you fill in one of our contact forms
and you provide your consent by ticking the box on the form.
12.1.2 We also keep a record of your consent until we no longer need to.
12.1.3 You can withdraw your consent at any time by contacting us.
13. Porting and providing you with Confirmation of what Personal Data we Process
13.1 You may instruct us at any time to confirm or port (transfer) any of the personal data we
process about you. Please tell us the following:
13.1.1 Whether you want to port your personal data or confirm what personal data we
process, or both.
13.1.2 What information you require to be ported or confirmed e.g., all your personal data or
a specific detail.
13.1.3 What format you would like your personal data to be confirmed in e.g., spreadsheet,
PDF, Word doc etc.Website Cookie and Privacy Policy
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13.1.4 Which email address you would like us to send it to, or if not email, an alternate
electronic medium or system.
13.1.5 When you would like to receive it i.e., a date and time.
13.1.6 Any urgency associated with the request.
13.2 We will endeavour to carry out your instructions within 30 days of receiving your request, but
this is subject to your having provided us with all the detail above along with any other relevant
information that is necessary to be able to carry out the work.
13.3 Also, if you would like us to port (transfer) your personal data, please be aware that if we don’t
think your chosen medium and format will be secure, or put your personal data at risk, we will
tell you and discuss alternatives with you.
13.4 You can instruct us to do this at any time by contacting us.
14. Purging (deleting) Your Personal Data
14.1 You may also instruct us to purge (delete) all information we hold about you at any time.
14.2 We will endeavor to do this with respect to your wishes and compliance with the applicable
laws of England and Wales and or EU laws and regulations i.e., GDPR.
14.3 We will endeavour to delete all the information we hold about you in the time frame you
request, but depending on the nature of your request, and any third parties involved, this may
not be possible.
14.4 This is because of our legal obligation to retain certain types of customer information for
certain time periods e.g., for tax and or accounting purposes, we may need to keep your
contact details on file for longer periods if they appear on an invoice or receipt for example.
14.5 In all cases, we only ever keep information on file for as long as it is needed with respect to the
services you have enquired about and or that we have agreed to provide you, or to meet a
legal requirement.
14.6 You can instruct us to do this at any time by contacting us.
15. Updating Your Personal Data
15.1 You can and should instruct us to correct or update any personal information we hold about
you e.g., if you change your name or address for instance.
15.2 You can instruct us to do this at any time by contacting us.
16. Finding out More About Your Rights under GDPR
16.1 You can find out more about your rights according to GDPR by visiting the Information
Commissioner’s website (UK).
17. Changes to this Policy
17.1 We may update this privacy policy from time-to-time by posting a new version on our website.Website Cookie and Privacy Policy
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